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Certification for Sustainable Tourism (CST)

The Certification for Sustainable Tourism (CST) is an official program granted by the Costa Rican Tourism Institute (ICT), the government body responsible for promoting sustainable development in Costa Rica’s tourism sector.

The CST aims to ensure that travel agencies and tourism companies operate under the highest standards of hospitality, sustainability, and minimal environmental impact.

To achieve this, companies are evaluated across key areas:

Environment and Natural Resources:
How the company interacts with and protects the surrounding environment, including implementation of sustainability policies and environmental programs.

Lodging and Facilities:
Assessment of waste management, energy and water conservation practices within hotels and other lodging services.

Tour Operator Management:
Evaluation of how the company designs tourist products that align with market trends and the characteristics of Costa Rica’s destinations, considering all internal and external factors.

Customer Engagement:
How companies involve their clients in sustainability efforts, encouraging active participation in eco-friendly practices.

Social and Economic Impact:
Analysis of the company’s contribution to local communities through job creation, support for social projects, and sustainable activities that protect the environment and benefit residents.

By meeting these criteria, certified companies contribute to responsible tourism that supports both Costa Rica’s natural heritage and its people — delivering exceptional travel experiences with a conscience.

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